Accredited Community Manager (ACM®)


The ACM® program is a comprehensive study of manufactured home community management topics. This program covers a broad range of manufactured home community management topics to include: management and resident policies, community maintenance, leasing and sales techniques, marketing communities, taxes, insurance, financial management, business planning, physical asset management, federal laws and fair housing law. Community owners, managers and others in key management roles within a community may attend classes. 

The in-person ACM® program consists of two courses, the first lasting three and one-half days and the second lasting two and one-half days.

Online Courses


ACM Course 1 is now available online.  Click here to purchase the course.

ACM text books will be mailed to participants.  The text books are needed while proceeding through the online course.  When you register, please provide the address where you want the book mailed too.

ACM Course 2 is now available online.  Click here to purchase the course.

ACM text books will be mailed to participants. The text books are needed while proceeding through the online course. When you register, please provide the address where you want the book mailed too.

 

Upcoming In-Person Courses


Michigan Manufactured Housing Association will host an in-person ACM® course on:
September 18 – 20, 2019 – Course 2
Click here for registration information

PA Manufactured Housing Association will host an in-person ACM® course on:
October 22 – 24, 2019 – Course 2
Click here for registration information

For more information about the ACM® designation contact education@mfghome.org. 

ACM® Course 1 & Course 2 Outline


Why take MHEI’s ACM® courses?  To invest in yourself or your employees.  Below is an outline for ACM® Course 1 & Course 2.

In ACM® Course 1 – Professional Community Management, you will be covering:
Chapter 1             Overview of Property Management
Chapter 2             Setting Community Management Policies
Chapter 3             Understanding Market Issues
Chapter 4             Leasing Homes/Home Sites
Chapter 5             Resident Relations and Resident Policies
Chapter 6             Communications
Chapter 7             Rents:  Payments, Collections, Increases
Chapter 8             Maintenance
Chapter 9             Personnel Policies and Procedures
Chapter 10           Federal Laws

In ACM® Course 2 – Advanced Community Management, topics you’ll discuss:
Chapter 1             The Budget Process
Chapter 2             Analyzing the Community Financially
Chapter 3             Insurance
Chapter 4             Taxes and Assessment
Chapter 5             The Physical Asset
Chapter 6             The Operations Manual
Discussion            From the Course to Real Life

 

ACM® General Information


If you would like to schedule an in-person course to be held by your company, or in your state, please contact education@mfghome.org for more information.

If you’ve never taken an ACM® course, you will start with Course 1, followed by Course 2.  After you’ve successfully completed both courses and passed both tests, you may apply for the ACM® designation.

Experience requirements for Course 1 include 0 years in the industry.  Experience requirements for Course 2 include 2 years in the industry.

NOTE:  If you’ve previously taken an ACM® course(s) and want to receive the ACM® designation, then you will need to do the following:

  • If you’ve successfully completed ACM® 101, you will need to take Course 1 test online. If you pass the exam, you can take Course 2 and complete the required test and in-class project.
  • If you’ve successfully completed both ACM® 101 and 201, you’ll need to take Course 2, pass the test and complete the in-class project.
  • If you’ve successfully completed ACM® 101, 201 and 301, but have not completed your business plan, you’ll need to take Course 2, pass the test and complete the in-class project.
  • If you’ve completed ACM® 101, 201 and 301, but have not completed your business plan, you can still submit your business plan to MHEI and then apply for the ACM® designation, if you prefer not to take an additional class.