NCC Fall Leadership Forum

November 1-3, 2017
Westin Michigan Avenue, Chicago, IL 

The National Communities Council (NCC) Fall Leadership Forum offers a strategic look at executive issues facing the business of manufactured home communities plus unparalleled industry networking.


Schedule of events


Wednesday, November 1, 2017
4:00 p.m.
Conference Registration Opens, Great Lakes Foyer

6:00 – 7:30 p.m.
Networking Reception, Michigan Ballroom – Sponsored by Equity LifeStyle Properties, Inc.

Thursday, November 2, 2017

7:30 a.m.                    
Registration Opens, Great Lakes Foyer

8:00 – 9:00 a.m. 
Breakfast Buffet / Networking, Michigan Ballroom – Sponsored by Champion Home Builders

9:00 – 9:15 a.m.       
Welcome & Opening Comments, Great Lakes Grand Ballroom – Joe Stegmayer, CEO, Cavco Industries Inc. and MHI Chairman

9:15 – 10:15 a.m.   
Keynote Speaker – Jonathan Miller, President and CEO, Miller Samuel
The State of the U.S. Economy & the Role of Housing
Jonathan Miller is President and CEO of Miller Samuel Inc., a real estate appraisal and consulting firm that provides appraisal services on roughly $5 billion worth of property per year.  Named “Best Online Real Estate Expert” by Money Magazine, he is also recognized as one of the top 25 most influential U.S. real estate bloggers.

10:15 – 10:45 a.m.       
Legislative & Regulatory Update
Dr. Lesli Gooch, MHI’s Senior Vice President of Government Affairs, will provide an update on legislative and federal issues facing the manufactured housing industry.

10:45 – 11:00 a.m.
Break – Sponsored by Assurant

11:00 a.m. – 12:00 p.m.
State of the Market – Community Financing Trends in 2017 & Beyond
Trends in community sales, acquisitions and deals. What’s happening in the market today? Are financing sources tightening or loosening requirements?  What are investors seeking in today’s market? This session will feature a moderated panel discussion on trends in the manufactured housing community asset class. Hear perspectives from leading lenders, brokers, and market participants.

Moderator – Carl Pankratz, Vice President, Debt/Equity, NorthMarq Capital
Speakers – Bruce Nell, Executive Managing Director, Valuation & Advisory Services, Colliers International; Jonathon McClellan, Marcus & Millichap; and Tony Petosa, Managing Director, Wells Fargo;

12:00 – 1:15 p.m. 
Networking Lunch, Michigan Ballroom – Sponsored by UMH Properties, Inc.

1:15 – 2:15 p.m.   
Today’s New Housing Economics and Chattel Lending Trends
David Funk, Ph.D. completed his Ph.D. from the University of Wisconsin-Madison with an interdisciplinary focus on real estate and university administration. Bringing both real-world and academic perspective, Dr. Funk will share his views on the future of chattel lending.

2:15 – 2:30 p.m.           
Break – Sponsored by Assurant

2:30 – 3:30 p.m.           
Findings from MHI’s Underserved Home Buyer Strategic Research Initiative
Learn about changing needs, preferences and attitudes among the largest segment of underserved homebuyers: millennials, step-down Baby Boomers and immigrants and how these groups view manufactured housing.
Speaker – Chris Fisher, Managing Principal, Ducker Worldwide

3:30– 4:30 p.m.            
Creating and Maintaining a Positive Brand in a Digital World
Our digital business profiles can mean the difference between success and failure. This discussion will highlight effective ways to respond to both positive and negative reviews while maintaining and growing a positive business online profile. Tips on content and set up of online reputation management platforms will also be reviewed.
Speaker – Beth Monicatti-Blank, All Seasons Communications

5:30 – 7:00 p.m.
Networking Reception, Michigan Ballroom – Sponsored by RHP Properties and Lutz Bobo

Friday, November 3, 2017

7:45 a.m.                     
Registration Opens, Great Lakes Foyer

8:00 – 9:00 a.m.
Breakfast Buffet / Networking, Michigan Ballroom – Sponsored by NorthMarq

9:00 – 10:00 a.m.         
Keynote Speaker: Mike Figliuolo, Managing Director, thoughtLEADERS, LLC
The Simple Approach to Powerful, Personal Leadership
Drawing from his book, One Piece of Paper: The Simple Approach to Powerful, Personal Leadership, Mike Figliuolo will discuss the need to be able to articulate your own leadership philosophy in the form of your own set of personal leadership maxims. These maxims provide a daily touchstone to remind yourself how you want to show up as a leader.  

10:00 – 10:45 a.m.  
everaging Technology to Improve Operations
With a focus on electronic payment solutions, mobile applications, and innovative solutions to allow you to focus on smooth processes for rent collection and servicing for your residents.
Moderator – Brice London, Chief Operating Officer, ManageAmerica
Panelists – Michael Silverman, Partner, ManageAmerica and Frank Nagler, I.T. Director, Lautrec

10:45 – 11:00 a.m.       
Break – Sponsored by American Modern Insurance Group

11:00 – 12:00 p.m.     
Dealing with Disasters:  Lessons Learned    
First came Harvey, then Irma, and then the California fires.  Countless lives, properties, and businesses have been impacted.  What has the manufactured housing industry learned from the recovery efforts? Come hear from community owner/operators and others from the front lines of these events.
Moderator – Jenny Hodge, Vice President, National Communities Council
Panelists – Jim Ayotte, Executive Director, Florida Manufactured Housing Association; Stephen Braun, COO, Hometown America; John Loucks, National Accounts Manager, Assurant; D.J. Pendleton, Executive Director, Texas Manufactured Housing Association

12:00 p.m.   
Closing Comments

Thanks to all the sponsors
Attendee Gifts Sponsors: MHVillage/Datacomp and Wells Fargo
Conference Lanyards Sponsor: 21st Mortgage Corporation
Gold Level Event Sponsor: Adventure Homes
Hotel Keycards Sponsor: ManageAmerica
WiFi Sponsor: Hometown America


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