2020 Land Lease Community of the Year Awards

Lender of the Year – Floor Plan & National: 21st Mortgage Corporation

Based out of Knoxville, Tennessee, 21st Mortgage continues to serve as  the manufactured housing industry through relationships with independent retailers, community operators, mortgage brokers and directly to the buyer of manufactured homes. They are the industry’s largest floor plan lender with over 900 retail locations. Throughout the 900 locations, 21st Mortgage floors 1,700 homes each month on average, which represents almost 30% of all homes floored by independently owned retailers nationwide. This companies in-depth industry experience and commitment to their customers helped them reach a record loan volume with more than $1.8 billion in new and used home loans during 2019.

21st Mortgage and its leadership team have taken an active role in working toward regulatory relief and compliance solutions that serve the entire industry. For 24 years, they have served the manufactured housing industry through innovative lending programs, financial stability and unwavering commitment to customer service. 21st Mortgage is proud to lead the inventory financing segment of the industry.

Lender of the Year – Regional: Cascade Financial Services, LLC

Cascade Financial Services based out of Chandler, Arizona turned 20 years old in 2019 and has dedicated those years to serving the American dream through affordable home ownership. Cascade has made giant strides to better serve their team members, borrowers, retailers and communities by investment in technology and expanded chattel and portfolio land/home products. In 2019, they expanded their suite of products to accommodate consumers with lower and higher credit scores, helping to get more customers into their homes faster.  Cascade also released their digital application called “Ask-Cade.com” that allows customers to submit loan applications through a digital portal and receive automated decisions in as little as two minutes. They are excited for the next 20 years of improving the experience of its team members, industry partners and borrowers.

Manufactured Home Community Broker of the Year: CBRE – Norm Sangalang, Crawford Follett &
Chris Craighead, 16 MHC Portfolio

CBRE is the world’s largest commercial real estate services and investment firm that follow their RISE Values (Respect, Integrity, Service and Excellence).  Norm Sangalang, Crawford Follett and Chris Craighead brokered a portfolio of 16 MH communities in 2019.  This portfolio encompassed 16 communities over three provinces of Canada: Ontario, Alberta and British Columbia with over 1,250 sites. All of the communities operate at high occupancy with virtually no rental home, no home loans or lease to own components. This portfolio has Existing Community Enhancement (“CE”) programs in place to help ensure a high degree of unity quality throughout the portfolio.